Contaminant Analysis and Complaints Investigations

Fast-track your regulatory compliance and protect product quality with comprehensive pharmaceutical contaminant testing and biopharmaceutical contaminant analysis. From immediate FDA-mandated investigations to preventive quality control, we help you identify and prevent contamination issues while maintaining compliance and minimizing production disruptions. Our expert team delivers rapid results with collaborative support throughout your investigation process.

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What is Contaminant Analysis and Complaints Investigations Testing at Element?

Contaminant analysis and complaints investigation involves identifying unknown particles, impurities, and their sources in pharmaceutical and consumer products. At Element, we provide comprehensive contamination detection investigation services, from rapid isolation and identification of contaminants to thorough analysis of their sources, supported by preventive measures to protect your product quality and compliance.

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What Can Element Offer You For Contaminant Analysis and Complaints Investigations?

Components And Products We Test

From raw materials to finished products, we analyze every component in your production chain. Our comprehensive testing covers manufacturing equipment, packaging materials, processing aids, and final products, monitoring for contamination at every stage. We specialize in identifying foreign particles, precipitates, and impurities across diverse material types.

Key Tests Offered

  • Contaminant isolation and identification 
  • Particulate analysis and characterization 
  • Glass delamination testing to USP <1660> 
  • Injectable drug products testing to USP <788>, Ph.Eur./EP 2.9.19, JP 6.07 
  • Biologics testing to USP <787> 
  • Elemental impurities testing to ICH Q3D, USP <232>, USP <233> 
  • Impurity testing to ICH Q3A, ICH Q3B, USP <1086>, USP <476> 

Biopharmaceutical and pharmaceutical contaminant testing services: 

  • Glass Delamination in Pharmaceutical Containers 
    Glass delamination in parenteral vials is a significant concern in the biopharmaceutical industry, as glass particles in drug products can lead to recalls. Element offers expertise in vial delamination testing, meeting USP <1660> standards for glass delamination screening. 
  • Identification and Characterization of Particulates 
    Our expert scientists specialize in identifying and characterizing particulates, including their shape, morphology, and color. We test injectable drug products to USP <788>, Ph.Eur./EP 2.9.19, and JP 6.07, as well as biologics to USP <787>. 
  • Elemental Profiling of Particulates 
    Element’s comprehensive trace metal testing and analysis services include metals speciation, elemental impurities testing to ICH Q3D, USP <232>, and USP <233>, and customized multi-element analyses for heavy metals and trace elements. 
  • Isolation, Characterization, and Identification of Precipitates 
    Our experienced scientists analyze pharmaceutical solutions to isolate, identify, and characterize precipitates, distinguishing immiscible phases from solids. 
  • Contaminant Particle Size and Count 
    Particle size and count analysis is crucial when investigating multiple particle types in pharmaceutical products. Element provides contaminant and particulate analysis, including particle count, size, and distribution. 
  • Identification of Foreign Matter 
    Element has extensive experience in analyzing various materials and conducting forensic investigations within the pharmaceutical industry. 
  • Residue, Stain, and Discoloration Analysis 
    We can isolate and identify stains, discoloration, and residue, even with minimal sample amounts available for testing. 
  • Impurity Identification 
    Element offers comprehensive impurity testing solutions, including testing to ICH Q3A, ICH Q3B, USP <1086>, and USP <476>. 
  • Extractables and Leachables (E&L) Studies 
    With one of the largest and most experienced E&L teams in the world, Element’s in-depth knowledge of regulatory guidelines and advanced equipment provides the foundation for our industry-leading E&L services. 

Consumer Product and Specialty Chemical Contaminant Testing: 

Manufacturers must conduct thorough testing of both raw materials and finished products to ensure consistency, safety, and efficacy, including checking for contaminants. This includes testing consumer products for harmful substances and assessing packaging materials like glass, rubber, aluminium, plastic, and paper, which may also contribute to contamination. Our expert team quickly and accurately identifies the source of any foreign particulate matter using a stepwise approach. 

Element’s analytical scientists leverage their material science expertise and advanced instrumentation to detect, isolate, and identify contaminants, precipitates, and unknown impurities. Our consultative team works alongside your staff to identify potential contamination sources in raw materials and finished products. To prevent future contamination, we offer quality control services like batch-to-batch testing, refined product development, and raw material analysis. Contact an expert today to explore Element’s contaminant analysis services. 

Biopharmaceutical and Pharmaceutical Contaminant Testing: 

The FDA requires thorough investigation of contaminants in pharmaceutical products and process streams. Manufacturers must test materials, processes, equipment, techniques, environments, and personnel to ensure product safety and efficacy. Element’s comprehensive testing services identify the source of foreign particulate matter in biologics and pharmaceutical products, supporting OOS investigations, product failures, and quality control issues. 

Our experts detect, isolate, and identify contaminants, precipitates, and unknown impurities down to trace levels. We work with your team to find potential contamination sources, including raw materials, processing aids, and packaging lines. Prevent future contamination risks with our quality control checks, batch-to-batch testing, product development methods, and raw material testing. 

Methods And Solutions Offered

We tailor our approach to your specific needs, offering both standardized and custom testing methods. Our wraparound services include: 

  • Batch-to-batch testing programs
  • Process revalidation studies 
  • Quality control checks 
  • Method development and validation 
  • Raw material analysis 
  • Refined product development methods 

Contaminant detection and analysis methodology and instrumentation: 

Our contamination services are customized to meet your specific needs, utilizing a wide range of instrumentation and methodologies. We can detect volatile and semi-volatile compounds, as well as perform various non-volatile analyses across a broad spectrum of molecular weights. Our analytical scientists are skilled in developing methods to detect trace organic contaminants in different sample matrices, as well as assessing the potency and purity of active ingredients and excipients.  

We can apply internationally recognized standardized methods, transfer analytical methods, or use existing ones. Additionally, we can develop new analytical methods (qualitative and/or quantitative) and, if necessary, validate them to meet regulatory guidelines or other relevant standards. Our advanced instrumentation and techniques include: 

  • Light Microscopy 
  • Liquid Chromatography (LC), with diode-array detectors 
  • Gas Chromatography (GC), with liquid and headspace sampling, as well as flame ionization detection (FID) 
  • Quadrupole/Time of Flight Tandem Mass Spectroscopy (Q-TOF) 

Industry-Specific Solutions 

We understand the unique challenges across pharmaceuticals, biologics, specialty chemicals, and consumer products. Our testing solutions ensure consistency, safety, and efficacy while meeting industry-specific requirements. For consumer products, we focus on substances of concern, while our pharmaceutical testing aligns with FDA mandates and regulatory guidelines. 

Collaborative Expertise 

Partner with our seasoned experts who work alongside your team throughout the investigation process. Get remote SEM sessions for real-time collaborative problem-solving, accessing our deep materials science expertise and extensive FTIR spectral database for comprehensive contamination resolution. 

Cutting-Edge Equipment We Use

Our advanced analytical instrumentation includes: 

  • Micro-FTIR and Raman spectroscopy 
  • Scanning Electron Microscopy (SEM) with EDS and 3D imaging 
  • Liquid and Gas Chromatography 
  • Q-TOF Mass Spectroscopy 
  • Nuclear Magnetic Resonance (NMR) 
  • X-Ray Diffraction (XRD) 

Which Labs Offer This Service

Our team operates from Life Sciences hubs across the world, providing global access to our expert capabilities. Find your nearest Life Sciences hub on our Locations Page.

Standards we test to and products we test

These are our most prevalent requests. Don't see what you're looking for? Contact us!
  • USP <1660> for glass delamination
  • USP <788>, Ph.Eur./EP 2.9.19, JP 6.07 for injectable drug products
  • USP <787> for biologics
  • ICH Q3D, USP <232>, USP <233> for elemental impurities
  • ICH Q3A, ICH Q3B, USP <1086>, USP <476> for impurity testing
  • Your Challenges, Our Solutions

    Urgent Regulatory Compliance

    When FDA mandates immediate investigation, our rapid response team delivers thorough contamination analysis with regulatory-compliant documentation and validated testing methods.

    Manufacturing Quality Concerns

    From out-of-specification investigations to process issues, we provide comprehensive analysis with actionable insights to identify root causes and prevent future occurrences.

    Product Safety Risk Management

    Protect your reputation with our advanced particulate identification and trace-level detection capabilities, supported by preventive contamination control strategies.

    Production Process Vulnerabilities

    Our systematic approach analyzes your entire production chain, from raw materials to packaging, identifying and eliminating contamination sources before they impact production.

    Why Choose Element

    Element scientist in white lab coat working in life sciences testing laboratory

    Global Leader in Analysis

    Access one of the world's largest extractables and leachables practices with comprehensive testing capabilities.

    Advanced Technical Capabilities

    Benefit from state-of-the-art instrumentation and unique offerings like remote SEM (Scanning Electron Microscopy) sessions for collaborative problem-solving.

    Comprehensive Support Approach

    Go beyond just testing: with us, you’ll get consultative guidance and preventive strategies throughout your investigation process.

    Partner in Quality Assurance

    We have a proven track record in complaint investigations and process improvement, supporting manufacturers through full revalidation.

    Frequently asked questions

    How do you help prevent future contamination?

    We provide wraparound services including batch-to-batch testing, refined product development methods, quality control checks, and process improvement recommendations.

    What's included in your particle analysis capabilities?

    We provide comprehensive particle analysis including measurement of particle counts, size, and size distribution. This is particularly valuable when multiple particle types are present in a pharmaceutical product.

    Can you analyze residue and discoloration issues?

    Yes, we specialize in isolating and identifying stains, discoloration, and residue, even with minimal sample availability.

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